How we decide on your loan

A person on our credit team decides on every application. We check who you are, your credit record and whether the monthly payment fits your budget.

Check the requirements

Swizeo decides, and a person makes the call

Swizeo lends its own funds. We decide on your application ourselves, and our name is on your offer and your contract.

Every decision is made by a person on our credit team. In the chat, a person from our team answers your questions.

What we check, and why

Check	What it involves	Why
Identity	Your ID or passport, a document with your address and a photo of your face, at step 3 of the application. A person on our credit team checks them.	So nobody can borrow in your name.
Credit record	With your consent when you send the application, we ask the credit information offices about you.	To see other credits you are repaying and any open debt collection.
Budget	Your income, your housing cost, other loans and leasing, and your household.	So the monthly payment fits after your fixed costs.

We ask for nothing we don’t need. Each question in the application says why we ask it.

Every loan has the same rate

Every Swizeo loan has an interest rate of 3 % a year, an effective annual rate of about 3.04 %, fixed for the whole term. Our check decides whether we lend, not the rate: the amount, the term and your situation don’t change it.

For example, CHF 10’000 over 12 months costs CHF 846.94 a month and CHF 163.25 in interest. That is CHF 10’163.25 in total, at an effective annual rate of 3.04 %.

What you see while you wait

Status	What it means
Sent	We have your application.
In review	A person on our credit team is looking at your application.
Approved: offer ready	Your offer is ready to read in your account.
Declined	We can’t offer you a loan.

Each status is a real step, and it changes only when that step is done. Your account shows each change with its day and time.

If the answer is yes

You get an offer with the rate, your monthly payment and your total cost. Nothing is final until you sign.

If we can’t lend to you

Your account shows the decision as soon as it is made.

You can talk it through with a person in the chat.

If money is tight, free debt advice comes first. Every canton has public debt advice offices, and Schuldenberatung Schweiz runs a free hotline.

What we never do

Offer you a different product in place of an answer.
Show a status for a step that isn’t happening.
Ask for a code before paying out your loan.

What lenders check: credit record, ZEK and Betreibung
Switzerland has no single credit score set by law. What lenders check (IKO, ZEK, the Betreibung register, your budget) and how to see your own records.
ZEK and IKO explained
ZEK and IKO are the two Swiss credit databases lenders use. What each one records, how long entries stay and how to order your free extract.
Loan rejected: what now
Turned down for a loan in Switzerland? How to find out why, check your ZEK, IKO and debt collection records, fix errors, and decide when to try again.

See what we ask for before you apply

The personal loan page lists what we look at before we lend.